CASH ON DELIVERY (COD)
All COD payments to Buderim Landscape Centre (BLC) must be made upon arrival at the site and prior to the BLC delivery vehicle being unloaded.
Payments may be made in cash in accordance with the BLC invoiced amount.
Cheques are not acceptable unless prior arrangements are made with BLC Management. An administration and handling fee of $5 applies to all cheque payments. Customer cheques that are not cleared upon presentation will attract a penalty rate of $20 per cheque and must be paid immediately via electronic transfer or cash, upon notification.
All delivered products remain the property of the Buderim Landscape Centre until full payment is received.
EFTPOS facilities are available in-store.
The Buderim Landscape Centre (BLC) also accepts the following credit cards:
- American Express (2% surcharge applies)
Customers may make payments over the phone via credit card.
Direct Deposits MUST be accompanied with a faxed/emailed confirmation of payment to our relevant contact address on the same day to avoid delays with delivery of goods.
Deposits to be made out to:
Account Name: House of Carthage Pty Ltd T/A Buderim Landscape Centre
Account Number: 158086
OUT OF STOCK
It is not always possible to have every listed item of our stock available for immediate purchase. If a product is not available at the time of ordering, we will make every effort to obtain the product for you pending availability from our suppliers.
Whilst every effort is made to maintain up-to-date pricing and product selections within our website, occasionally changes are made at short notice that may not be immediately reflected.
We apologise for this in advance, however the company reserves the right to make adjustments without prior warning.
Please contact our office for the latest prices prior to placing your order.
In order to provide the services that customers generally require, it is necessary to charge a fee for the delivery of products. Why?
Until such time as we can locate:
a FREE licensed driver who has his/her own FREE tip trucks (3 different sizes preferably), FREE excavator, FREE forklift and FREE front end loader and who is happy to supply his/her own fuel and pay for his/her own insurance, registration, maintenance and repair costs, and is available 7 days a week at absolutely no charge - we will be needing to charge a delivery fee.
CODE OF CONDUCT
All staff; employees and contractors employed at the Buderim Landscape Centre are compelled to abide by the values and behaviours that underpin our Code of Conduct:
- Treat all customers and colleagues with respect and dignity at all times
- Promote the company positively and ethically
- Be fair and honest in our dealings, and
The Buderim Landscape Centre is a family owned business which prides itself on standards of quality and service. Our reputation is dependant upon staff who uphold our standards and abide by our Code of Conduct.
Please note - Mulches, Soils & Potting Mixes contain micro-organisms. Avoid breathing dust or mists. Wear particulate masks and gloves and keep the product moist when handling. Wash hands immediately after use.